80 20 Inc Catalog 21 Page 4 What is 80/20?

4 WHAT IS 80/20? What is 80/20? Attitude is Everything at 80/20 Weve achieved this growth by being continually focused on quality, innovation, and improvement. This level of quality is a result of our culture here at 80/20 which revolves around attitude. At 80/20 we know that personal attitude is the one thing everybody can control. We hand-pick our employees and have found that those with a positive attitude thrive. Our culture just at out doesn't tolerate a negative attitude. This positive-attitude culture leads to empowerment of our people and a customer-driven vision. The lens through which we see the world and make business decisions is focused on our value to the customer. 80/20's success evolved from a blend of creative product innovations, a strong sense of our customers needs, and an "ATTITUDE"! The "80/20 ATTITUDE" is the cornerstone of our company. It is a reection of our service to you, our customers, our decades of industry experience, and our willingness to do what it takes to get the job done. There are a lot of things going on in this world that we cannot control. We cannot control gas prices, the decisions our government leaders make or the weather but we are in charge of our attitudes. ~ Don Wood, President & CEO I am convinced that life is 10% what happens to me and 90% how I react to it." ~ Charles Swindoll

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